How to Refresh your Browser's Cache

What is my “Cache” and Why Should I Clear it?

When you first access a website, your browser will save certain information to optimize speed. In this way, the next time you visit that site, the use of cached files will help cut down page load time.

If the website updates any information that your browser has cached, you will not be able to see the updated changes. The browser will continue to load the old, cached version of the file

There are some situations when refreshing your browser will not be sufficient. This reloads the webpage while still using the old files from the cache. You need to refresh your cache first!

Please see below step by step guides to clear your app/browser cache.

Google Chrome

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools. Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Microsoft Edge

1. Press the keys [Ctrl], [Shift] and [Del].
2. A new Window opens. Select the option "temporary services and files".
3. Confirm your selection by clicking on the "delete" button.

Firefox

1. Click the menu button  and select Options.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data….

   

4. Remove the check mark in front of Cookies and Site Data.
   • For more information about managing site data, see Manage local site storage settings.
5. With Cached Web Content check marked, click the Clear button.
6. Close the about:preferences page. Any changes you've made will automatically be saved.

Tip: Here's another way to clear the Firefox cache:
Click the Library button  , click History and click Clear Recent History…. Next to Time range to clear, choose Everything from the drop-down menu, select Cache in the items list, make sure other items you want to keep are not selected and then click the OK button. See this article for details.

Internet Explorer

1. Close all Internet Explorer windows.
2. Open a new Internet Explorer browser, then click Tools > Internet Options. (If you don't see this, press the Alt key to show the menu bar.)
3. In the General tab, under Browsing History section, click Delete.
4. In the Delete Browsing History window, select the check boxes for Temporary Internet Files and website files and Cookies and website data. If you have saved any Pearson sites as Favorites, clear the check box for Preserve Favorites website data.
5. Click Delete.

Note: It may take a few minutes to process. Please wait for the files to delete before continuing.)

iOS Safari

1. To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. 
2. To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

iPhone & iPad

1. Open Settings, and scroll down to the fifth group of options (starting with Passwords & Accounts). Tap Safari.
2. Scroll down and tap 'Clear History and Website Data'.
3. In the popup, tap 'Clear History and Data' to confirm.

Android

1. Go to the Settings menu on your device.
2. Tap Storage. Tap "Storage" in your Android's settings. ...
3. Tap Internal Storage under Device Storage. ...
4. Tap Cached data. ...
5. Tap OK when a dialog box appears asking if you're sure you want to clear all app cache.

Note: After clearing your cache in any browser, refresh the page you are viewing so your browser downloads the latest data from the website.

We're always here to help you. If you have tried our solutions above and continue to experience problems, please contact us for further assistance.

Remote Desktop Program (RDP) Running on your Device

A Remote Desktop Program (RDP) is software that allows remote access to a computer. If an RDP is running on your computer, we are unable to accurately verify your location, as required by Colorado gaming regulations.

Many programs may be recognized as RDP’s which may include software such as ‘TeamViewer’, ‘AnyDesk’, ‘LogMeIn Pro’, ‘LogMeIn Rescue’, ‘GoToAssist’ and/or any work based internet connections such as VPNs or proxy servers.

Please be aware that simply running this software in the background while using SportsBetting.com on your device is enough to prevent access. Please close the Remote Desktop Program the same way you would any other program and try connecting to SportsBetting.com again.