While the vast majority of our customers enjoy gambling in a safe and responsible manner, for a small number of people gambling can have a harmful impact.
Answering the self-assessment below will help you consider whether you have a problem:
1. Have you ever missed work due to your urge to bet?
Yes/No
2. Do you deny, hide or minimize in front of others (Family and Friends) the time you spend playing or the amounts you bet?
Yes/No
3. Someone close recommended you to play less or to stop playing?
Yes/No
4. Do you bet more and, more money and/or are you raising your bet when losing?
Yes/No
5. Do you think about betting when you wake up and/or go to sleep?
Yes/No
6. Have you ever had psychological issues and/ or family, economic or labor problems because of betting? This may include negative feelings, lack of sleep, excess thoughts about betting, family discussions, lies or neglecting commitments
Yes/No
7. Did you ever borrow money to fund your betting?
Yes/No
8. Have you ever played to get money to pay debts or solve financial problems?
Yes/No
9. After losing, did you feel that you had to return as soon as possible to win and recover what was lost?
Yes/No
10. After winning, did you have an urgent need to come back and earn more?
Yes/No
If you have answered ‘yes’ we recommend that you speak to someone about your answers, contact our Support team.
We also recommend that you consider Self-exclusion