If your documentation is not accepted, it might be because you have failed our proof of address verification process.
- This means we have not been able to verify the address documentation.
- It could be that your address is in one of our restricted countries or the photo is not clear
What to do?
- Make sure that you have followed the requirements of our verification process.
- Required to submit your documentation again
- If you are still having problems please, contact our Support Team.